Terms of Service & License Agreement.

The agreement between you and Pixsora when you use our products. Please read carefully.

Last updated: April 30, 2026 · Effective immediately for new users; existing users receive 30 days' notice of material changes.

1. The parties

These Terms are a binding legal agreement between:

• Innovation Solutions ("Pixsora", "we", "us", "our") — the operating company that owns and runs the Pixsora suite of products. Pixsora is a product of Innovation Solutions, with its principal place of business at Central Market, G.T. Road, Burdwan, West Bengal — 713101, India, reachable at support@pixsora.in / +91 99330 00569 / +91 91535 28610 / +91 81164 60465, and online at pixsora.in; and
• You ("you", "your", "User", "Customer") — the individual or legal entity using any Pixsora product or service.

2. Definitions

• "Products" means the software, websites, services, and digital assets offered by Pixsora, including Flipy, Select Me, Live QR, Pixsora Designer, EventumVfx, Livo, and any other product Pixsora may release from time to time.
• "Software" means any installable application, plug-in, extension, preset pack, template, or other downloadable component provided as part of the Products.
• "Service" means any cloud-hosted or server-backed feature accessed through the Products.
• "Subscription" means any recurring-billing plan you purchase to access the Products.
• "User Content" means any photos, videos, audio, text, designs, project files, or other material you upload, transmit, or process using the Products.
• "Guest" means an individual who accesses content shared via the Products by you (for example, a wedding guest viewing a Flipy gallery or joining a Live QR event).
• "Order" means a confirmed purchase of any Product, Service, Subscription, or credit pack.

3. Products covered

These Terms govern your use of all Pixsora products, including but not limited to:

• Flipy — online photo gallery delivery for photographers
• Select Me — desktop photo culling application
• Live QR — real-time event photo sharing platform
• Pixsora Designer — album design tool (operates as an Adobe Photoshop extension)
• EventumVfx — video presets and project templates (for use with Apple Final Cut Pro)
• Livo — desktop live broadcast switcher

Where a Product has its own additional terms (for example, an end-user license agreement displayed during installation, or a per-event addendum for Live QR), those additional terms supplement and form part of these Terms. In the event of a conflict, the Product-specific terms control for that Product only.

4. Your account

4.1 Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction, whichever is higher) to create an account or purchase a Product. By using the Products, you represent that you meet this requirement.

4.2 Registration

You agree to provide accurate, current, and complete information when registering and to keep that information updated. You are responsible for safeguarding your password and for all activities that occur under your account.

4.3 Account security

You must notify us immediately at support@pixsora.in if you become aware of any unauthorized access or breach of security relating to your account. We are not liable for any loss arising from unauthorized use of your account that occurs before you notify us.

4.4 One account per user

Unless explicitly authorized by Pixsora, you may not create or maintain multiple accounts. We may merge or close duplicate accounts at our discretion.

5. License grant

Subject to your compliance with these Terms and timely payment of all applicable fees, Pixsora grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Install and use the Software on devices you own or control, up to any device limits specified for the Product (for example, Livo permits use on up to 3 devices per license);
• Access and use the Service for the duration and within the limits of your active Subscription, credit balance, or paid plan;
• Use, modify, and distribute the output created with the Products (your finished galleries, edited videos, designed albums, etc.) for your personal or commercial purposes, subject to the restrictions in section 6.

This license is granted for the period during which you maintain a valid, paid account in good standing, and terminates automatically when your account is terminated, your Subscription expires, or you breach these Terms.

This is a license, not a sale. You acquire no ownership interest in the Products themselves.

6. License restrictions

You shall not, and shall not permit any third party to:

• Copy, modify, adapt, translate, or create derivative works of the Products, except where expressly permitted;
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code, underlying algorithms, file formats, or APIs of the Products, except to the extent expressly permitted by applicable law;
• Sell, sublicense, rent, lease, lend, redistribute, or otherwise transfer the Products to any third party;
• Remove, alter, or obscure any copyright, trademark, or other proprietary notice from the Products;
• Use the Products to develop or train any machine-learning model, artificial-intelligence system, or competing product;
• Bypass, disable, or circumvent any license-enforcement, authentication, watermarking, rate-limiting, or other security mechanism;
• Share login credentials, license keys, activation codes, or other authentication tokens with anyone outside your organization;
• Use the Products in any way that violates these Terms, the Acceptable Use policy in section 9, or applicable law.

7. Third-party software requirements

Some Products require, depend upon, or operate as plug-ins or extensions for software developed by other companies. Pixsora does not provide, distribute, sell, or license any such third-party software. You are solely responsible for obtaining valid licenses from the respective third-party publishers and complying with their terms of use.

7.1 Pixsora Designer

Pixsora Designer requires:

• Adobe Photoshop 2025 or later — owned by Adobe Inc.
• Imagenomic Portraiture 4 — owned by Imagenomic LLC

Pixsora is not affiliated with, endorsed by, or sponsored by Adobe Inc. or Imagenomic LLC. We do not provide, sell licenses for, or facilitate access to Photoshop or Portraiture in any way.

7.2 EventumVfx

EventumVfx requires Apple Final Cut Pro — owned by Apple Inc. EventumVfx is a collection of presets, templates, and project files for use exclusively within Final Cut Pro.

Pixsora is not affiliated with, endorsed by, or sponsored by Apple Inc. We do not provide, sell licenses for, or facilitate access to Final Cut Pro.

7.3 Your obligations

You agree that you will only use Pixsora products in conjunction with legally licensed copies of any required third-party software. You bear sole responsibility for any liability, damages, or losses arising from the use of unlicensed, pirated, or otherwise unauthorized third-party software in conjunction with our Products.

7.4 No warranty for third-party software

Pixsora makes no warranty regarding the availability, performance, security, or continued compatibility of any third-party software. If a third-party publisher modifies, deprecates, or discontinues their product in a manner that affects compatibility with our Products, our liability is limited as described in section 17.

8. Your content & ownership

8.1 You own your content

You retain all right, title, and interest in and to your User Content. We do not claim ownership over photos, videos, designs, edits, or other material you create or upload.

8.2 License to operate the Service

To provide the Products to you, you grant Pixsora a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, transmit, display, reproduce, and process your User Content solely as necessary to:

• Provide and improve the Products you use;
• Display your content to you and to Guests you authorize (gallery viewers, event participants, album clients);
• Generate derivative versions required for delivery (compressed previews, watermarked versions, web-optimized resolutions, thumbnails);
• Make backup and archival copies for security and disaster recovery.

This license terminates when you delete your User Content or close your account, except for backup copies that may persist for up to 35 days as described in our Privacy Policy.

8.3 No AI training

Pixsora does not use your User Content, your photos, your videos, your designs, or your client/guest data to train, fine-tune, or develop any artificial intelligence or machine-learning system, whether ours or a third party's.

8.4 Your warranties about content

You represent and warrant that:

• You own or have all necessary rights, licenses, consents, and permissions to upload and use your User Content with the Products;
• You have obtained all necessary consents from individuals appearing in your photos, videos, or other content (including model releases, parental consent for minors, and any consents required for biometric processing such as face matching);
• Your User Content does not infringe any copyright, trademark, privacy right, publicity right, or other right of any third party;
• Your User Content does not contain unlawful, defamatory, obscene, harassing, or otherwise prohibited material as set out in section 9.

8.5 Photographer / processor relationship

When you use the Products to deliver content to Guests (Flipy galleries, Live QR events, Pixsora Designer albums), you are the data controller with respect to your Guests' personal data, and Pixsora is your data processor. You are responsible for obtaining all required consents from Guests and for complying with applicable data-protection law in your relationship with them.

9. Acceptable use

You agree not to use the Products to upload, share, distribute, store, or process any material that:

• Is unlawful, fraudulent, defamatory, obscene, pornographic, sexually explicit, or that depicts minors in a sexual or exploitative manner (such material is strictly prohibited and will be reported to authorities);
• Violates any person's privacy or publicity rights, including non-consensual intimate imagery;
• Infringes any copyright, trademark, patent, trade secret, or other intellectual property right;
• Promotes hate, harassment, violence, terrorism, or discrimination based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristic;
• Contains malware, viruses, or other harmful code, or is intended to disrupt the operation of the Products or any third-party system;
• Is used to spam, phish, or otherwise commit fraud against any person.

You also agree not to:

• Use the Products in any manner that could damage, disable, overburden, or impair our infrastructure;
• Attempt to gain unauthorized access to any account, system, or data not belonging to you;
• Use automated tools, bots, or scripts to scrape, harvest, or extract data from the Products beyond reasonable use of any provided API;
• Resell, white-label, or commercialize the Products themselves (as opposed to the output you create with them) without a separate written agreement.

We may remove any content and suspend or terminate any account that violates this Acceptable Use policy, with or without notice.

10. Fees, billing & renewals

10.1 Pricing

Current pricing for each Product is published on the relevant product page on pixsora.in or its sub-domains. Prices are listed in Indian Rupees (₹) and are inclusive or exclusive of applicable taxes (GST) as indicated at checkout.

10.2 Payment

All payments are processed through Razorpay, our payment service provider. By placing an Order, you authorize us (through Razorpay) to charge the payment method you provided for the agreed amount, including applicable taxes.

10.3 Subscriptions & auto-renewal

Subscription Products renew automatically at the end of each billing period (monthly, quarterly, or annually as selected) at the then-current price, unless you cancel before the renewal date. You may cancel auto-renewal at any time from your account settings or by emailing support@pixsora.in.

10.4 Failed payments

If a payment fails, we may retry collection, restrict access to paid features, or suspend your account until payment is received. You remain responsible for amounts owed plus any reasonable collection costs.

10.5 Price changes

We may change pricing for new Subscriptions or Orders at any time. For existing Subscriptions, we will give you at least 30 days' written notice (typically by email) before any price increase takes effect at your next renewal. If you do not agree to the new price, you may cancel before the renewal date.

10.6 Taxes

You are responsible for any taxes, duties, or government charges applicable to your purchase, except for taxes based on Pixsora's net income.

11. Refunds & cancellations

11.1 Subscription cancellation

You may cancel your Subscription at any time. Cancellation takes effect at the end of the current paid period; you continue to have access until then. We do not pro-rate refunds for partial periods unless required by law.

11.2 Refund policy

Because the Products deliver digital goods or services that are typically consumed immediately upon access:

• Subscription Products — eligible for a full refund within 7 days of the initial purchase, provided usage has been minimal (less than 10% of the period's typical activity). Subsequent renewals are not refundable.
• Credit packs and one-time purchases (e.g., Select Me credits, Live QR event packs) — refundable only if the credits or features have not been used. Once used, they are non-refundable.
• Preset packs, templates, and other downloadable digital goods (e.g., EventumVfx, Pixsora Designer template packs) — non-refundable once downloaded, due to the nature of digital goods. We may grant goodwill refunds at our sole discretion.

11.3 How to request a refund

Email support@pixsora.in with your order reference number and the reason for the refund. We respond to refund requests within two business days. Approved refunds are processed back to the original payment method via Razorpay and typically appear within 5–10 business days.

11.4 Statutory rights

Nothing in this section limits any non-waivable rights you may have under the Consumer Protection Act, 2019 (India) or applicable consumer-protection law in your jurisdiction.

12. Pixsora's intellectual property

All right, title, and interest in and to the Products — including their software code, design, user interfaces, brand identity, logos, wordmarks, trademarks ("Pixsora", "Flipy", "Select Me", "Live QR", "Pixsora Designer", "EventumVfx", "Livo"), preset packs, templates, project files, documentation, and any improvements thereto — are and remain the exclusive property of Pixsora and its licensors.

No right or license is granted to you except as expressly stated in section 5. All other rights are reserved.

If you provide feedback, suggestions, or ideas for improving the Products, you grant Pixsora a worldwide, perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

13. Third-party trademarks

Adobe®, Photoshop®, and Adobe Creative Cloud® are trademarks or registered trademarks of Adobe Inc. Final Cut Pro®, Apple®, Mac®, and the Mac App Store are trademarks or registered trademarks of Apple Inc. Portraiture™ is a trademark of Imagenomic LLC. Razorpay® is a registered trademark of Razorpay Software Private Limited. Google®, Google Drive™, and Google Workspace™ are trademarks of Google LLC. All other trademarks, logos, and brand names mentioned in our Products or documentation are the property of their respective owners.

References to these names are made solely to describe compatibility, integration, or third-party services we use, and do not imply any affiliation, endorsement, or sponsorship.

14. Updates & service changes

We may, from time to time:

• Release updates, patches, new versions, or new features for the Products;
• Modify, improve, or remove existing features;
• Change pricing for new purchases (with notice for existing Subscriptions, per section 10.5);
• Discontinue any Product upon reasonable advance notice (typically 90 days) to active users.

Where a Product is discontinued, we will provide reasonable means for you to export your User Content during a transition window. Where you have a paid Subscription that is cut short by discontinuation, we will refund the unused, prepaid portion.

15. Suspension & termination

15.1 Termination by you

You may terminate your account at any time by deleting it from your account settings or by emailing support@pixsora.in. Termination does not entitle you to any refund except as set out in section 11.

15.2 Suspension or termination by us

We may suspend or terminate your account, with or without notice, if:

• You materially breach these Terms or the Acceptable Use policy;
• Payment for your Subscription or Order is overdue;
• Your use of the Products poses a security, legal, or reputational risk to Pixsora or its other users;
• We are required to do so by law or by a binding order from a competent authority.

15.3 Effect of termination

Upon termination:

• Your license to use the Products immediately ends;
• You must cease using the Products and uninstall any Software;
• Your User Content will be retained or deleted as described in our Privacy Policy;
• Sections 6 (Restrictions), 8.4 (Your warranties), 12 (IP), 13 (Trademarks), 16 (Warranty disclaimer), 17 (Liability), 18 (Indemnity), 20 (Governing law), 21 (Disputes), and 22 (General) survive termination.

16. Disclaimer of warranties

The Products are provided "as is" and "as available," with all faults and without warranty of any kind. To the maximum extent permitted by law, Pixsora disclaims all warranties, express, implied, statutory, or otherwise, including without limitation any implied warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement, and any warranties arising from course of dealing or course of performance.

Pixsora does not warrant that the Products will be uninterrupted, error-free, secure, or free of viruses or other harmful components, that defects will be corrected, that any specific results will be achieved, or that the Products will be compatible with any specific hardware, operating system, or third-party software now or in the future.

Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the disclaimers above apply to the maximum extent permitted by applicable law.

17. Limitation of liability

To the maximum extent permitted by applicable law, in no event shall Pixsora, its directors, employees, contractors, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for lost profits, lost revenue, lost business opportunity, lost goodwill, lost data, business interruption, or substitute goods or services, arising out of or in connection with these Terms or the Products, whether based on contract, tort (including negligence), strict liability, or any other legal theory, even if Pixsora has been advised of the possibility of such damages.

In any event, Pixsora's total cumulative liability arising out of or relating to these Terms or the Products shall not exceed the greater of (a) the amounts actually paid by you to Pixsora in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) ₹10,000 (ten thousand Indian Rupees).

The limitations in this section apply to the maximum extent permitted by law and even if any limited remedy fails of its essential purpose. Some jurisdictions do not allow the exclusion or limitation of certain damages; in those jurisdictions, the limitations apply to the maximum extent permitted.

18. Indemnification

You agree to defend, indemnify, and hold harmless Pixsora, its directors, employees, contractors, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising out of or relating to:

• Your User Content, including any claim that it infringes a third party's rights;
• Your breach of these Terms or any warranty you make in section 8.4;
• Your violation of applicable law;
• Your use of the Products in conjunction with unlicensed or pirated third-party software;
• Disputes between you and your Guests, clients, or third parties.

Pixsora reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, in which case you agree to cooperate with our defense.

19. Export & sanctions compliance

You agree to comply with all applicable export-control, sanctions, and trade laws. You represent that you are not located in, and will not use the Products from, any country subject to comprehensive sanctions, and that you are not on any restricted-party list maintained by the Government of India, the United Nations, the United States, the European Union, or other applicable authorities.

20. Governing law

These Terms are governed by and construed in accordance with the laws of India, without regard to conflict-of-law principles. The Indian Contract Act, 1872; the Information Technology Act, 2000; the Consumer Protection Act, 2019; the Digital Personal Data Protection Act, 2023; and the Goods and Services Tax laws apply as relevant.

21. Dispute resolution

21.1 Informal resolution first

Before filing any formal claim, you agree to first contact us at support@pixsora.in and attempt in good faith to resolve the dispute informally for at least 30 days.

21.2 Arbitration

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the Products shall be finally resolved by arbitration in accordance with the Arbitration and Conciliation Act, 1996. The arbitration shall be conducted by a sole arbitrator mutually appointed by the parties (or, failing agreement, appointed in accordance with the Act). The seat and venue of arbitration shall be Burdwan, West Bengal, India. The language shall be English. The arbitration award shall be final and binding.

21.3 Jurisdiction for non-arbitrable matters

To the extent any dispute is not subject to arbitration, the courts located in Burdwan, West Bengal shall have exclusive jurisdiction.

21.4 Injunctive relief

Nothing in this section prevents either party from seeking interim or injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

21.5 No class actions

To the maximum extent permitted by law, you agree to bring any claim only on an individual basis and waive any right to participate in class, collective, or representative actions.

22. General provisions

22.1 Entire agreement

These Terms, together with the Privacy Policy and any Product-specific terms, constitute the entire agreement between you and Pixsora regarding the Products, and supersede any prior or contemporaneous agreements on the subject.

22.2 Changes to these Terms

We may update these Terms from time to time. For material changes, we will give you at least 30 days' notice (typically by email and a notice on the website) before the new Terms take effect. Continued use of the Products after the effective date constitutes acceptance.

22.3 Assignment

You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms in connection with a merger, acquisition, sale of assets, or by operation of law, without notice to you.

22.4 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to enforce that or any other provision later.

22.5 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions remain in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

22.6 Force majeure

Neither party is liable for any failure or delay in performance caused by circumstances beyond reasonable control, including acts of God, natural disasters, war, terrorism, civil unrest, government action, labor disputes, internet or power outages, or failures of upstream service providers.

22.7 Notices

Notices to Pixsora must be sent to support@pixsora.in. Notices to you may be sent by email to the address on your account or posted on the website, and are deemed received on the day sent or posted.

22.8 Relationship

You and Pixsora are independent parties. Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship.

22.9 Language

These Terms are written in English. Any translation is provided for convenience only; the English version controls in the event of any inconsistency.

23. Contact

By using any Pixsora product, you acknowledge that you have read and agreed to these Terms of Service & License Agreement and the Privacy Policy.